Policies
Equality, Diversity and Inclusion
Harmony Therapies commits to the equality, diversity and inclusion of all, to eliminate unlawful discrimination. Every child, young person and their family systems, whatever that may look like, has the right to live a life free from discrimination, harassment, bullying and disadvantage regardless of their age, disability, gender or gender choice, pregnancy and parental responsibilities, race, relationship status, religion or belief and sexual orientation. It is important to Harmony Therapies to give all people a voice and for them to be heard and feel valued and accepted for who they choose to be.
Please email infoharmonytherapies@gmail.com for the full Equality Diversity and Inclusion Policy.
Safeguarding and Confidentiality
Harmony Therapies is a therapeutic organisation who offer therapeutic services to children, parents/carers and professionals, in private practice, in the community, and in schools. Harmony Therapies is committed to protecting all children under 18 years old from harm. We believe that children and young people should never experience abuse of any kind and that we have a responsibility to promote the welfare of all children and young people, to keep them safe and to practise in a way that protects them.
Harmony Therapies recognises that the welfare of children is paramount in all the work we do and in all the decisions we take.
Where therapeutic services take place within a school, Harmony Therapies will follow the school's safeguarding policy and procedures. Otherwise, please email infoharmonytherapies@gmail.com for Harmony Therapies Private Practice Safeguarding Policy and Procedure.
Privacy Notice
Your confidentiality is important to Harmony Therapies. Any information collected about you, your child or family is securely stored in a protected database, which can only be accessed by Harmony Therapies. Collected data may be used anonymously to contribute to national statistics, ensuring your privacy.
Your information will only be used on receiving your consent and then, only for the purpose(s) for which you grant consent unless Harmony Therapies is required to do otherwise by law. Harmony Therapies will not transfer your personal information to any third party without seeking your consent, except in limited circumstances, such as to comply with applicable law, regulation, court order, safeguarding or other legal process.​
Please email infoharmonytherapies@gmail.com for the complete Harmony Therapies Privacy Notice.
Complaints
Harmony Therapies aims to provide quality services in all areas of therapeutic work inline with the Play Therapy UK (PTUK) Ethical Code of Conduct Ethical Framework - Play Therapy UK. Harmony Therapies is committed to listening to clients, parents/carers and professionals. We strive to deliver high quality therapeutic services and make improvements by responding positively to complaints.
Harmony Therapies welcomes feedback on the service provided. In developing and maintaining open communication it is our hope we can resolve any concerns you may have.
All complaints will be treated seriously and fairly. ​
Please email infoharmonytherapies@gmail.com for the complete Harmony Therapies complaints policy.
